FAQ - Shop Sparkle Jewelry

Welcome to the FAQ page for Shop Sparkle Jewelry! Here, you'll find answers to common questions about our moissanite jewelry, shipping, care instructions, and more.

1. What types of jewelry do you offer?

We specialize in stunning moissanite jewelry, including rings, necklaces, earrings, and bracelets. Each piece is designed to shine bright while being ethically sourced and non-tarnishing.

2. Is your jewelry tarnish-free?

Yes! All of our jewelry is crafted from high-quality materials that are designed to be non-tarnishing, ensuring your pieces maintain their brilliance over time.

3. How long does it take to receive my order?

Each piece of jewelry is handcrafted by local artisans, which may take about 10-15 days for production. After that, your order will be shipped promptly.

4. Do you offer free shipping?

Yes! We offer free shipping within the Philippines on all orders.

5. How should I care for my jewelry?

To keep your jewelry looking its best:

  • Store your pieces in a dry place, preferably in a jewelry box or pouch to prevent scratches.
  • Clean gently with a soft cloth to remove any dust or oils.
  • Avoid exposure to harsh chemicals, such as those found in cleaning products or lotions.
  • Remove your jewelry before swimming or exercising to prevent damage.

6. Can I customize my jewelry?

Yes! We love creating unique pieces. Please contact us for customization options.

14k/18k Solid Gold

We customize 14k and 18k solid gold in any design that you like

Gold Vermeil

You can send you peg and we will check it out!

7. How can I contact you for further questions?

Feel free to reach out to us via our contact page, or send us a message on our social media platforms. We're here to help!

Thank you for choosing Shop Sparkle Jewelry! We’re excited to help you find the perfect piece. ✨

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